Førde Guesthouse and Camping
Bjørn Inge Geithus is the general manager of Førde Guesthouse and Camping. They provide various accommodations like cabins, apartments, RV spots, and campsites, along with event and meeting venue rentals. Bjørn Inge is focused on improving the camping site and always has a plan for what’s next.
Førde Guesthouse and Camping
Bjørn Inge Geithus is the general manager of Førde Guesthouse and Camping. They provide various accommodations like cabins, apartments, RV spots, and campsites, along with event and meeting venue rentals. Bjørn Inge is focused on improving the camping site and always has a plan for what’s next.
Why invest in new technology?
One of their main challenges was related to staffing the reception in the evening and at night. They used physical keys, and problems arose when guests lost them or forgot to return them. This led to extra work and resources spent in the evenings, as guests often arrived after closing time. Their key system was also getting old, so they started looking for better solutions.
Since spring, Førde Camping and Guesthouse have been utilizing new technology through Invite.
“We have had great success with codes and the Guest Portal instead of keys. The guest’s access is active during the booking period, and when the booking period is over, it is deactivated. This way, we avoid the hassle of losing physical items like keys and plastic cards,” Bjørn Inge explains.
Why invest in new technology?
One of their main challenges was related to staffing the reception in the evening and at night. They used physical keys, and problems arose when guests lost them or forgot to return them. This led to extra work and resources spent in the evenings, as guests often arrived after closing time. Their key system was also getting old, so they started looking for better solutions.
Since spring, Førde Camping and Guesthouse have been utilizing new technology through Invite.
“We have had great success with codes and the Guest Portal instead of keys. The guest’s access is active during the booking period, and when the booking period is over, it is deactivated. This way, we avoid the hassle of losing physical items like keys and plastic cards,” Bjørn Inge explains.
Simple for the Guests
“Invite and our booking system, EasyNetBooking, is seamlessly integrated, making everything automatic, from generating access to delivering it to the guest. Feedback from our guests has been consistently positive. They can access their accommodations either through the mobile-based Guest Portal or by using the provided codes, with no apps to download or keys to pick up.
“It’s clear that there are fewer hassles now than before; we save a lot of time and costs.”
“The human touchpoint doesn’t disappear,” says Bjørn Inge. We maintain an open reception during the day and have more time for customer interaction as manual routines become automated.”
Invite now automates guest access at 16 of our apartments and provides entry to several event venues.
“Everyday life has become simpler, especially since the key logistics have been removed, and we no longer have to worry about losing keys. We can wholeheartedly recommend Invite.”
Simple for the Guests
“Invite and our booking system, EasyNetBooking, is seamlessly integrated, making everything automatic, from generating access to delivering it to the guest. Feedback from our guests has been consistently positive. They can access their accommodations either through the mobile-based Guest Portal or by using the provided codes, with no apps to download or keys to pick up.
“It’s clear that there are fewer hassles now than before; we save a lot of time and costs.”
“The human touchpoint doesn’t disappear,” says Bjørn Inge. We maintain an open reception during the day and have more time for customer interaction as manual routines become automated.”
Invite now automates guest access at 16 of our apartments and provides entry to several event venues.
“Everyday life has become simpler, especially since the key logistics have been removed, and we no longer have to worry about losing keys. We can wholeheartedly recommend Invite.”
About Invite
Hafstadvegen 23 | 6800 Førde
