Invite og Låssenteret inngår partneravtale
Guest expecations are increasing more than ever. What worked a few years ago is most likely not effective today. Tech trends show that the guest journey must be flexible, time-saving, and informative. Small improvements can make a big difference for today’s guests – and it doesn’t have to cost a fortune.
1. Skip unnecessary time at the reception
No one likes to spend a long time in line at the reception. Fortunately, this is easy to solve. With online check-in, guests can check in before their stay and go directly to their room. The landlord then has full control that the guest has arrived, and the guest experiences a greater degree of flexibility.
2. The future of keys
Norway’s population spends more time on their phones than ever before, in fact, 96% of the population owns a smartphone. This makes digital keys an easy choice. For guests, it means they don’t have to carry around a bulky keychain or be afraid of losing the key card to their hotel room. They already have their phone with them everywhere, so why not use it as a key too?
3. Adjust the temperature according to preference
All guests are different and have different needs. Some like to have a warm and cozy room, while others prefer to sleep in a cool room. With Invite’s Guest Portal, guests can set the temperature in their room themselves. Expensive, you might think? But no, Invite adjusts the temperature back after the stay, so you as a landlord ensure full control of the energy usage. The guest’s stay is comfortable and you control the expenses
4. Guest Portal with everything you need
Guests have never spent more time planning and organizing their vacations. That’s why guests always want full control over the practicalities. With Invite’s guest portal, guests have an overview of their digital keys, the temperature of their room, and information related to the accommodation. This includes check-in and check-out times, WIFI password, and a map of how to get to the rental property.
5. No download
To make it as easy as possible for the guest, it was important for Invite that the guest portal should be web-based and not in app format. This makes it easy for guests who spend their vacation traveling to different tourist destinations. This way, guests avoid the frustration of downloading a new app and setting up a new profile for each destination.
6. Environmentally conscious guests
More and more guests care about sustainability when choosing a tourist destination. With a few measures, you can make your accommodation more attractive to guests, as well as make the guest journey better. The first tip is to skip the plastic key card in favor of digital keys. The second tip is to automate temperature control with Invite. The third tip is to reduce driving back and forth from the rental place by using remote control. With these three simple tips, you can create a more sustainable rental while simplifying operations and keeping the guest happy. What's not to love?
With these tips, you ensure a fantastic guest journey. They all have in common that technology can be used to improve guest experience. Easy to implement and ensure long-term ways to reduce costs.
