Invite InStay Guest portal
Relieve the reception
Invite InStay guest portal is a complete package with all the functionality your accommodation and rental business needs to offer a seamless digital guest journey.
Check-in and check out
Invite InStay Guest Portal caters to guests’ desire for a simple digital check-in and check-out process.
Offer early check-in and late check-out as products available in the app.
Digital keys and access
Save time on key administration through Invite Access. Grant access to rooms and services with digital keys – sent directly to the guest’s phone.
Keep your guests informed
Free up staff from the reception desk. Give guests all the information they need through an intuitive user interface.
Neatly presented in an app
83% of guests prefer to use their phone as a main contact point.
Invite InStay Guest Portal gives you the ability to
- reduce waiting times
- offer early check-in
- start upselling early
- free up staff to carry out other tasks
- receive real-time information about your guests
– increase your RevPAR and save time
Digital keys and access
Grant access to rooms and services without plastic keys or a visit to the reception
- Access granted and revoked in the app
- No lost keys or key admin
- Extra security through remote access control
– Easy to use
Information and shop
The key to success lies not only in access. Keep guests informed about their stay and available offerings. Answer frequently asked questions and highlight special offers, exactly when they need it most. Start upselling before and during the stay!
– Informed guests help you build the destination
Guest feedback
Get direct feedback from the guest after their stay. The Invite InStay guest portal directs guests straight into an efficient feedback form at checkout. Choose between NPS 1–10 (Net Promoter Score) or a 5-star scale. Identify areas for improvement early and create customised questions for your business.
Invite collects all ratings and free-text responses into Invite Control Center and makes them instantly available after checkout.
Keep your brand identity
Choose between three predefined colour themes or tailor InStay to your brand profile.
Whether your business is a hotel, a modular worker accommodation site, or a fleet of holiday cottages – Invite InStay has a palette to match!
Find out how Invite can strengthen your business
Create your unique, exceptional digital guest journey. Embrace sustainability, intelligence and cost-efficiency in one streamlined process.
InStay works as part of one connected Invite system: guests unlock doors through the guest portal or codes with Invite Access, rooms reach the right temperature automatically with Invite Energy Savings, and everything is visible in Invite Control Center.
Frequently Asked Questions
Invite InStay is a digital guest portal that brings check-in, digital keys, information and upselling together in one app, reducing reception workload for hotels, cabins, camping and rigs.
It depends on the lock system. With internet-connected digital locks, guests get access via a link or code without downloading anything. Without an internet connection, guests need the InStay app to access their digital key.
At checkout, guests are directed to a feedback form where they can choose between NPS (1–10) or a 5-star scale, with the option to add custom questions. Invite collects all ratings and free-text responses into the control panel.
Yes. You can choose between three predefined colour themes, or tailor InStay fully to your brand profile, up to a dedicated white label app.