Apartments | Cabins
From manual tasks to automation
Dal Gjestegaard is situated right on the outskirts of Åsgårdstrand, nestled against the shoreline with cosy wooden buildings, beaches, coffee shops and hiking trails.
Dal Gjestegaard offers accommodation in modern apartments and cabins, built in 2008.
Before the summer season in 2026 they were looking for a system to relieve manual key administration and information.
Automation replaces manual access codes
-We were sending out text messages with manual access codes to our guests. Every code had to be changed and supervised between guests, a time consuming task during a busy work day. We really wanted a simpler and more automatic solution, says Priska Lindberg, Travel Coordinator at Dal Gjestegaard.
Through good discussions and a recommendation from a near by business, RS Noatun, Dal Gjestegaard chose Invite, together with locks from Salto systems and VisBook booking system. The combination has proved stabile and reliable in use.
«We were sending text messages with access codes to guests manually. The access codes had to be manually changed between each visit – a time consuming task in a busy work day»
– Priska Lindberg, Travel Coordinator at Dal Gjestegaard
Easier to implement
-Our biggest concern was the change to an automatic system just before peak season, but we got ready to jump right in. We were expecting a lot of calls and questions, but they never came, says Lindberg.
-Our experiences so far is that this system has made a big difference. With everything running automatically we are saving a lot of time, especially during peak season. We have reduced the risk of manual mistakes and misunderstandings when it comes to information and cabin numbers – mistakes easily made when we are busy.
Business travelers and unexpected effects
Dal Gjestegaard recieves a lot of business travelers and these bookings are often made by their employer. Now it is easier to reach the guest directly on their phone instead of their boss having to be involved in everything.
In addition their experience with automation has had a couple of unexpected positive effects.
-We knew we were going to save time on manual tasks, and we don´t have a reception – but being able to help the guest remotely has been an added bonus.
«With everything running automatically we are saving a lot of time, especially during peak season. We have reduced the risk of manual mistakes and misunderstandings when it comes to information and cabin numbers – mistakes easily made when we are busy.»
– Priska Lindberg, Travel Coordinator Dal Gjestegaard
Guest feedback at 72%
-It’s great that guests can give feedback on their stay in Invite InStay at checkout. It gives them a direct line to us as operators, and they feel they get to say what’s on their mind. Many guests take the opportunity to leave a rating. According to our numbers, 72% of guests who check out through the solution leave a rating.
Another advantage is that guests can send us feedback directly through Invite. This gives us valuable insight we can use to keep improving our offering and the guest experience.
We also find that the solution gives guests an easy way to get in direct contact with us
